Messenger
Hi! Available pa po ba yung round tables for June 14?
Seen 9:20 AM. No reply.
Contact createdOwner: MiaNext: availability + reservation link
Your business should not look smaller online than it is in real life.
Hindi lang maganda. Dapat gumagana.Not just good-looking. It should work.
Mobile-first where it matters. Business-first everywhere.We design custom websites for Philippine service businesses and consultants: built for the phone, for the Facebook-and-Messenger reality, and for what should happen after someone reaches out.
The business is bigger than the website. Every question customers PM is a section the website could have answered.
Fictional business · Ramos Aircon & ElectricalAng negosyoThe business · this week's messages
- Hi po, magkano po ang cleaning ng split type?Messenger · Mon 8:12 AMOn the site
- Saan po kayo located? Open po ba kayo ng Sunday?Facebook comment · Mon 9:40 AMOn the site
- Available po ba kayo this Saturday?Messenger · Tue 11:05 AMOn the site
- Gumagawa rin po ba kayo ng inverter?Viber · Wed 1:18 PMOn the site
- Legit po ba kayo? First time ko lang po kasi.Messenger · Thu 3:30 PMOn the site
- Abot po ba kayo hanggang Marikina?Facebook comment · Fri 5:02 PMOn the site
- Ano pong number niyo? Tatawag na lang po ako.Text · Sat 7:45 PMOn the site
Ang websiteThe website · last updated 2019
RAMOS AIRCONRamos Aircon & ElectricalServices · Prices · Book
Welcome to our website!
For inquiries, PM us on Facebook.
© 2019Price guideCleaning, repair and installation, with what changes the price“Magkano po?”
Location & hoursShop address, landmark, map and Sunday hours“Saan po kayo?”
Book a schedulePick a day and time, get a confirmation by text“Available po ba?”
ServicesSplit-type, window-type and inverter units, plus electrical“Inverter po?”
Work & reviewsRecent jobs with photos, and what customers said“Legit po ba?”
Service areaPasig, Marikina, Cainta and nearby, listed instead of guessed“Abot po ba?”
CallMessageBook“Ano pong number?”
0 of 7 questions answered on the website
Hindi sapat ang “PM us.”
“PM us” is not enough.May nag-message. Ano’ng susunod?Someone messaged. What happens next?
One Saturday at a busy events supplier. Six inquiries arrive on six different channels. Nobody did anything wrong. There was just no single place for any of it to land.
Saturday · 9:00 AM
Facebook comment
How much po package for 100 pax? PM sent.
Replied “PM sent po.” Then nothing.
Moved to a messageOwner: MiaNext: package guide sent
Text
Good am, si Joy po ito, yung sa debut. Follow up lang po sa quote.
Sitting on the owner’s personal phone.
Matched to Joy · debutOwner: PaoloNext: quote follow-up, Monday
Website form
Corporate dinner, 80 guests. Need lights and sound. Please send a quote.
In an inbox nobody checks on weekends.
Contact createdOwner: PaoloNext: call to scope the event
Viber
Pa-reserve na po namin. Paano po yung downpayment?
Screenshot sent to the team GC. “Sino may hawak nito?”
Ready to bookOwner: MiaNext: downpayment details + confirmation
Instagram DM
Do you deliver to Antipolo?
Still unanswered on Monday.
Contact createdOwner: MiaNext: delivery areas link sent
6 inquiries · 6 channelsOwners: unclear · Next steps: none set
This isn’t about managing your social accounts. Keep every channel your customers like. What changes is what happens after the message arrives: it’s captured, someone owns it, and the next step is clear.
Fictional business · Luz & Co. Events Supply
Social-first does not mean website-last
Social media can support the business. It should not have to explain the whole business.
What is the customer trying to find out?
Hanap dito, hanap doon.On social, they dig
Checked 4 places
- Pinned postFrom 2022
- Photo albums“Price list FINAL (2)”
- Comments“PM sent po”
- Messenger threadWaiting for a reply
- Story highlightsMostly from 2023
- About tabHalf filled in
- A forwarded screenshotFrom someone’s GC
ResultStill not sure what’s included.
Isang tap lang.On the website
1 tap
Services
Every service in plain words: what’s included, who it’s for and what happens next.
Keep Facebook. Keep Messenger. Give them somewhere solid to send people.
This isn’t about managing your social accounts. It’s about making sure they have somewhere solid to send people: a website you control, where the answers live once and stay current.
If it does not work well on a phone, it does not work well enough.
Plenty of customers meet a business on Facebook first. They tap a link, the site opens inside the app’s own browser, and the whole decision happens with one thumb. Follow one visit, from the post to the booking.
Feed
Casa Lumen Dental2h · Pasig
Weekend slots are open for cleanings and check-ups. Book on our website, or message us anytime.
Casa Lumen Dental · Pasig
Gentle dental care, open Saturdays.
Cleanings, check-ups, braces and more. Book online or message us.
Services
- Cleaning & check-upWhat’s included · price guide ›
- Braces consultationWhat to expect · next steps ›
- WhiteningWho it suits · price guide ›
- ExtractionBefore and after your visit ›
Find us
Open in Maps
2F Example Bldg., beside the chapelExample St., Pasig
Mon–Sat · 9 AM–6 PMParking at the back
Reviews
Illustrative examples
“Hindi masakit, promise. Babalik ako.”
Cleaning · M.R.“Booked at 11 PM, confirmed by morning.”
Check-up · J.D.“Malinis, on time, and they explain everything.”
Braces consult · A.S.
Book a visit
Cleaning & check-up · choose a day
Time
Booked na!
Saturday, 10:00 AM · Cleaning & check-up
Confirmation sent by text.
Questions before your visit?
Message usOpens Messenger · same record
Step 1 of 7
01 · Sees the post
Nakita sa feed
Social starts the journey
The post points somewhere solid instead of “PM for details.” Social does the introducing. The website does the explaining.
Fictional clinic · reviews are illustrativeMobile design is not desktop squeezed smaller.
- Tap to call
A number you can tap, not one you have to copy and paste.
- Message opens Messenger
Customers keep the channel they like. The conversation still lands somewhere useful.
- Maps hand off
“Open in Maps” goes straight to the maps app, with the right pin.
- Short forms, thumb-reach buttons
Only the fields that matter, and the main button sits where a thumb lands.
The legit check
Madaling pagkatiwalaan.
Easy to trustTrust comes from specific details, not from looking expensive.
Careful customers check before they commit. These are the questions they’re quietly asking. A good website answers them before anyone has to type.
Legit check · 0 / 8 answered
- Totoo ba sila?Is this a real business?
The website showsThe full business name, registration details where relevant, and an email on the business’s own domain.
- Saan sila located?Where are they?
The website showsA current address with landmarks, a map that opens in the maps app, and the areas they serve.
- Magkano kaya?Roughly how much?
The website showsPricing context: starting points, packages, or what makes a job cost more or less.
- Paano mag-book?How do I start?
The website showsOne clear next step: book, call, message or send a short form.
- Responsive ba sila?Will they actually reply?
The website showsBusiness hours, when to expect a reply, and more than one way to reach them.
- May reviews ba?Have other customers been happy?
The website showsReviews that name the service, next to photos of real, recent work.
- Sino ang kausap ko?Who will I be dealing with?
The website showsThe owner or the team, with names and faces, and who handles what.
- Legit ba ’tong business?Can I trust them with my money?
The website showsPolicies, payment terms and what happens if plans change.
The details that do the work
Complete business identity/Real phone/Location/Service area/Business hours/Clear offer/Reviews/Photos that prove the work/Social links where useful/Booking or contact options/Team or owner/Policies and expectations/A professional domain and email/A clear next step
None of these require a bigger budget. They require knowing the business, and putting the right detail where doubt appears.
The business kept growing. The website stayed in 2019.
Fictional business · Dela Paz Build & RestoreAng negosyoThe business
- 2019A two-person repair crew. The website goes live.
- 2020The Facebook page starts bringing in steady inquiries.
- 2021A proper shop and warehouse. A new name: Dela Paz Build & Restore.
- 2022A second crew, and the first commercial client.
- 2023Referrals from past clients become the main source of work.
- 2024An office manager. Quotes go out every week.
- 2025Renovations, fit-outs and maintenance contracts.
- 2026Busy, respected, and still sending referrals to the 2019 website.
Ang websiteThe website · 0 years behind
DELA PAZ REPAIRS
UNDER CONSTRUCTION
Welcome! Our new website is coming soon.
Services: Repairs, Painting · Call 0917 000 0000
© 2019 Dela Paz RepairsDela Paz Build & RestoreWork · Services · About
Renovations, fit-outs and maintenance for homes and businesses.
CommercialResidentialMaintenance contracts
CallMessageRequest a site visit
- Still says “coming soon.”
- The old business name, and a phone number that no longer works.
- No commercial work anywhere on the site.
- Referrals look the business up, and land here.
- Hard to use on a phone.
- A services list from 2019.
Your website should catch up to the business.
A busy business with an old site isn’t failing. It just outgrew the site.
Fictional · Alon Skin & Wellness, and a customer named Ana
One customer journey. Fewer scattered conversations.
- MessengerAsks about a facial package
Gets a reply the next afternoon.
Instant answer with a link to the treatment page.
- WebsiteReads the treatment page
Finds a price list from last year.
Current details, and a button to book.
- FormLeaves her details
It goes to a Gmail inbox. Her chat is in Messenger.
Joins the same record as her Messenger chat.
- BookingAsks for Saturday, 2 PM
Written in a notebook at the front desk.
Lands on the calendar, confirmed by text.
- ReminderThe day before
Nobody remembers to text her.
A reminder goes out on its own.
- VisitSaturday
“Ano po ulit pangalan niyo?” She explains everything again.
The team already knows what she asked about.
- Follow-upTwo weeks later
Nothing. Next time, she tries another clinic.
Aftercare tips and a link to rebook.
The website captures the interest. The system behind it keeps the lead from disappearing.
We design the website and connect it to what happens next: forms, booking, a CRM record for every inquiry, a pipeline the team can see, and follow-up that doesn’t depend on someone remembering. We often build this on GoHighLevel, where those pieces can live together. We’re a GoHighLevel agency, and the platform serves the business, not the other way round.
Swink Marketing is a GoHighLevel affiliate and may earn a commission when a business signs up through our links.
Mga kailangang tandaan
What the owner has to remember
- Ana’s number is in Viber
- Her question is in Messenger
- Sat 2 PM, written in the notebook
- Text her Friday?
- Did anyone send aftercare?
- Rebook in two weeks?
Nothing extra. It’s all on Ana’s record: what she asked, when she’s booked, and what happens next.
For a Philippine service business that’s outgrown “PM us.”
Para kanino?Who it’s for
- Established service businesses, consultants and professional practices
- Clinics, contractors and local service businesses
- Businesses busy on Facebook and Messenger, and weak everywhere else
- Teams losing inquiries between social, phones and inboxes
- Businesses whose website doesn’t match the quality of the work
- Anyone whose mobile experience, contact or booking is confusing
May not need us yet
A very early idea, or a business that only needs a simple one-page presence for now. We’ll say so.
Ang disenyoCustom design
Your website should look like your business, not a template with your logo pasted onto it.
We design from the business outward: how customers find you, what they need to see, and the next step they should take. The thinking repeats. The website doesn’t. If the image proves the experience, use it. If it only fills space, question it.
Actual workThe shop or clinicThe teamBefore and afterProjectsFacilitiesStock people smiling at laptops
Sa’yo pa rinOwnership
Your business shouldn’t be held hostage by your technology provider.
You own your business and your data. We design, build, manage and improve the systems that support it. Specific transfer, hosting and offboarding terms are governed by the service agreement.
Pagkatapos ng launchAfter launch
Businesses add services, branches and people. We can keep improving the website and the systems behind it: new pages, booking changes, forms, follow-up and fixes, so the site doesn’t become the 2019 version again.
Malayo, pero malinawRemote, but clear
We work with Philippine businesses remotely. We don’t claim an office in your city. What you get instead: decisions written down, designs shared as review links, one place for feedback, and you always know what’s next.
Magkano?Pricing
Website pricing follows the scope. We price the site once we understand what it needs to do: page count, design complexity, content readiness, forms, booking, CRM connection, location pages, migration, integrations, copy support and custom functionality.
- Madaling hanapin.Easy to find
- Madaling pagkatiwalaan.Easy to trust
- Madaling kausapin.Easy to contact
Your website should make the business easier to trust and easier to contact.
Tell us about the business. We’ll look at how your customers find you, message you and decide, and what the website and the system behind it should do about it.
- 01Tell us about the business
- 02We map how customers find, message and decide
- 03We design and build what it needs
Start a Project
Remote · For Philippine businesses